Purchases

Subscriptions, Billing & Refunds

Clear rules for PlaysAll Pro web and store purchases, automatic renewal, cancellation, lifetime access and refunds.

1. Where purchases are made

PlaysAll Pro may be purchased through Apple App Store, Google Play, Amazon Appstore or playsall.com. To purchase on the website, you first authenticate the existing PlaysAll account that will receive Pro, then complete payment in the RevenueCat-hosted Stripe checkout. Unless that checkout or receipt identifies another seller of record, DIXJUIN LTD is the direct seller for the web purchase. Card details are entered only into Stripe-controlled payment fields; PlaysAll and DIXJUIN LTD do not receive or store your full card number.

2. Plans and benefits

The current playsall.com offer is USD 6.99 every three months, auto-renewing until cancelled; USD 20.99 per year, auto-renewing until cancelled and marked recommended; or USD 34.99 for a one-time lifetime purchase. There is no monthly web plan and no web trial. Store products and local store prices are separate and may differ. “Lifetime” means access to the purchased PlaysAll product tier for the supported lifetime of that product and compatible service, not the lifetime of a person, device or third-party provider.

3. The purchase screen controls

Read the final checkout before confirming. For a web purchase, the RevenueCat-hosted Stripe checkout is authoritative for the selected product, charge timing, final currency, applicable tax and total. For a store purchase, that store’s purchase screen is authoritative for its local product, price, billing period and renewal date. A displayed USD website price does not override a different total or currency clearly shown before payment.

4. Automatic renewal

The three-month and annual plans automatically renew at the applicable billing interval until cancelled through the purchase channel used. That channel charges its saved payment method and controls authorisation timing, payment retries, grace periods and the renewal date, subject to applicable law. The lifetime plan is a single payment and does not renew.

5. No web trial or monthly plan

PlaysAll does not currently offer a free trial or monthly plan on playsall.com. Do not rely on a trial, introductory period, discount or promotion unless the final checkout expressly identifies it before purchase. A future or store-specific promotion may have separate eligibility, duration and conversion terms displayed by that purchase channel.

6. Cancellation

Cancel an auto-renewing plan through the purchase channel used. For a web subscription, use the billing-management link or customer portal supplied with the RevenueCat-hosted Stripe purchase or billing email; contact support@dixjuin.com if that link is unavailable. Deleting PlaysAll, removing a source, signing out or deleting the PlaysAll account does not cancel any subscription. Unless mandatory law or the purchase channel says otherwise, cancellation stops future renewal and Pro remains available until the paid period ends.

7. Refunds

For a store purchase, request a refund through the store that processed it. For a direct web purchase, contact support@dixjuin.com from the email associated with the PlaysAll account and include only the redacted purchase reference. Eligibility depends on the purchase type, circumstances, location, displayed checkout terms and mandatory consumer law. We do not impose a blanket “no refunds” rule where law requires cancellation, refund or another remedy.

8. Price and tax changes

Purchase channels may present local currencies and collect applicable taxes. A price increase for an existing auto-renewing subscription takes effect only after the notice, consent or cancellation opportunity required by the purchase channel and applicable law. You may cancel before the new price takes effect. We may change prices for future purchases without altering a completed lifetime purchase or a charge already made.

9. Restore and entitlement problems

For a store purchase, use “Restore Purchases” while signed into the store account that bought the product. A web purchase is associated with the PlaysAll account authenticated before checkout; sign into that same account on a supported device. Entitlement administration uses RevenueCat and the relevant purchase channel. Never send a password, full receipt, full card number or source credentials to support; a verified support request may ask only for a redacted purchase identifier.

10. Consumer rights and support

Purchase-channel terms supplement this policy. Nothing limits statutory cooling-off, conformity, repair, replacement, price reduction, cancellation or refund rights that apply in your country. Where law permits, checkout may ask you to request immediate supply of the digital service and acknowledge how performance affects a statutory withdrawal right; any acknowledgement does not waive a right that cannot lawfully be waived. Product benefits must be delivered as described during a paid period, subject to lawful changes and service availability.